Pengaruh Kualitas Layanan dan Keterlibatan Pasien terhadap Kepuasan: Peran Mediasi Pengalaman Pasien. Proceedings National Conference Sinesia, [S. l.], v. 2, n. 1, p. 149–164, 2026. DOI: 10.69836/ncrcs-sinesia.v2i1.224. Disponível em: https://conference.sinesia.id/ncrcs-sinesia/article/view/224. Acesso em: 9 sep. 2026.