Kapabilitas Manajemen Pengetahuan dan Orientasi Kewirausahaan dalam Mendorong Inovasi UMKM
DOI:
https://doi.org/10.69836/ncrcs-sinesia.v1i2.105Keywords:
Digital Capability, Entrepreneurial Orientation, Knowledge Management Capability, Learning Culture, SMEsAbstract
Penelitian ini bertujuan menganalisis pengaruh digital capability (DC), entrepreneurial orientation (EO), dan learning culture (LC) terhadap innovation performance (IP) UMKM di Kota Bekasi, dengan knowledge management capability (KMC) sebagai variabel mediasi. Penelitian menggunakan pendekatan kuantitatif melalui survei terhadap 252 UMKM yang dipilih menggunakan rumus Slovin dari populasi 681 UMKM. Pengumpulan data dilakukan dengan kuesioner menggunakan indikator terukur pada masing-masing variabel. Analisis data menggunakan PLS-SEM mencakup uji validitas, reliabilitas, diskriminan, multikolinearitas, serta pengujian hipotesis dan mediasi. Hasil penelitian menunjukkan bahwa DC, EO, dan LC berpengaruh positif signifikan terhadap IP, baik secara langsung maupun melalui KMC. Selanjutnya KMC terbukti menjadi mekanisme penting yang memperkuat hubungan antara DC dan LC dengan IP, sementara EO memiliki pengaruh langsung paling kuat terhadap IP. Temuan ini menegaskan bahwa penguatan kapabilitas digital, orientasi kewirausahaan, budaya pembelajaran, serta pengelolaan pengetahuan merupakan faktor strategis dalam meningkatkan kinerja inovasi UMKM di era digital. Penelitian ini memberikan kontribusi teoretis dalam pengembangan model integratif inovasi UMKM serta rekomendasi praktis bagi UMKM dan pemerintah daerah untuk memperkuat kesiapan digital dan sistem manajemen pengetahuan guna meningkatkan daya saing.
References
Al-Awlaqi, M. A., Aamer, A. M., & Habtoor, N. (2021). The effect of entrepreneurship training on entrepreneurial orientation: Evidence from a regression discontinuity design on micro-sized businesses. The International Journal of Management Education, 19. https://doi.org/10.1016/j.ijme.2018.11.003
Ameer, F., & Khan, N. R. (2023). Green entrepreneurial orientation and corporate environmental performance: A systematic literature review. European Management Journal, 41(5), 755–778.
Aritenang, A. F., Anjani, Z. F., Safitri, P., Fahmi, F. Z., Duarte, A. M. B., Pfeffer, K., Madureira, A. M., Ramdan, D., & Nurman, A. (2025). Innovation in informal creative industries: The case of Indonesia’s creative kampongs. Cities, 160. https://doi.org/10.1016/j.cities.2025.105805
Arroyabe, M. F., Arranz, C. F. A., Fernandez De Arroyabe, I., & Fernandez de Arroyabe, J. C. (2024). Analyzing AI adoption in European SMEs: A study of digital capabilities, innovation, and external environment. Technology in Society, 79. https://doi.org/10.1016/j.techsoc.2024.102733
Behravesh, S.-A., Darnall, N., & Bretschneider, S. (2022). A framework for understanding sustainable public purchasing. Journal of Cleaner Production, 376. https://doi.org/10.1016/j.jclepro.2022.134122
Cabrilo, S., Dahms, S., & Tsai, F.-S. (2024). Synergy between multidimensional intellectual capital and digital knowledge management: Uncovering innovation performance complexities. Journal of Innovation & Knowledge, 9. https://doi.org/10.1016/j.jik.2024.100568
Chen, Y., Jiang, C., Peng, L., Zhao, S., & Chen, C. (2025). Digital infrastructure construction and urban industrial chain resilience: Evidence from the “Broadband China” strategy. Sustainable Cities and Society, 121. https://doi.org/10.1016/j.scs.2025.106228
Cheng, Z., Jin, X., & Kwak, W. J. (2025). Using the new positive aspect of digital leadership to improve organizational sustainability: Testing moderated mediation model. Acta Psychologica, 255. https://doi.org/10.1016/j.actpsy.2025.104963
Elia, S., Giuffrida, M., Mariani, M. M., & Bresciani, S. (2021). Resources and digital export: An RBV perspective on the role of digital technologies and capabilities in cross-border e-commerce. Journal of Business Research, 132. https://doi.org/10.1016/j.jbusres.2021.04.010
Han, W., Li, X., Zhu, W., Lu, R., & Zu, X. (2024). Knowledge digitization and high-tech firm performance: A moderated mediation model incorporating business model innovation and entrepreneurial orientation. Technology in Society, 77. https://doi.org/10.1016/j.techsoc.2024.102536
Husna, S., & Nasution, M. I. P. (2025). Membangun Fondasi Digital: Peran Data Governance dalam Strategi Transformasi yang Berkelanjutan. Jurnal Multidisiplin Ilmu Akademik, 2(3), 207–216.
Iqbal, S., Ullah, S., Zanker, M., & Zainab, F. (2025). Benevolent leadership enhances organizational learning through communication, trust, and knowledge sharing. Scientific Reports, 15. https://doi.org/10.1038/s41598-025-15170-x
Jorfi, S., & Winkler, T. J. (2025). Translating IT capabilities: Linking enabling infrastructure to digital transformation in hospitals—Sustainable digital enablement framework. Sustainable Technology and Entrepreneurship, 4. https://doi.org/10.1016/j.stae.2025.100117
Kamal, Y., Roy, A., Ahmad, S., & Mishra, R. K. (2025). Harnessing AI, data science, and block chain for human-centric product development in society 5.0. In Human- Centric Integration of Next-Generation Data Science and Blockchain Technology. https://doi.org/10.1016/B978-0-443-33498-6.00020-0
Kucharska, W. (2022). Tacit knowledge influence on intellectual capital and innovativeness in the healthcare sector: A cross-country study of Poland and the US. Journal of Business Research, 149. https://doi.org/10.1016/j.jbusres.2022.05.059
Kucharska, W., & Karwowska, E. (2025). Company culture matters! Knowledge-driven companies’ way to innovations and sustainability. Social Sciences & Humanities Open, 11. https://doi.org/10.1016/j.ssaho.2024.101268
Lestyowati, J. (2024). Membangun Budaya Knowledge Sharing pada Pegawai dalam Kerangka Learning Organization. Prosiding PITNAS Widyaiswara, 1, 61–71.
Li, Q., Abdul Ghani Azmi, I. binti, & Norman, A. A. binti. (2025). Enhancing sustainable innovation through workplace well-being and digital capability: A systematic literature review toward responsible and cleaner consumption. Cleaner and Responsible Consumption, 18. https://doi.org/10.1016/j.clrc.2025.100305
Li, X., Seah, R. Y. T., & Yuen, K. F. (2025). Mental wellbeing in digital workplaces: The role of digital resources, technostress, and burnout. Technology in Society, 81. https://doi.org/10.1016/j.techsoc.2025.102844
Li, Z., Zhang, R., Li, Q., & Wang, Y. (2025). How does a closed social network facilitate the impact of blockchain on corporate digital innovation performance? Journal of Business Research, 191. https://doi.org/10.1016/j.jbusres.2025.115269
Matondang, K. A., Laia, S. R. A., Sanjaya, A., Siagian, R. A., & Simamora, A. O. (2025). Peran Transformasi Digital dalam Meningkatkan Efektivitas Rantai Pasok: Tinjauan Empiris dan Strategis: Penelitian. Jurnal Pengabdian Masyarakat Dan Riset Pendidikan, 4(2), 8154–8159.
Meekaewkunchorn, N., Szczepańska-Woszczyna, K., Muangmee, C., Kassakorn, N., & Khalid, B. (2021). Entrepreneurial orientation and SME performance: The mediating role of learning orientation. Economics & Sociology, 14(2), 294–312.
Ouyang, H., Cui, X., Peng, X., & Udemba, E. N. (2023). Reverse knowledge transfer in digital era and its effect on ambidextrous innovation: A simulation based on system dynamics. Heliyon, 9. https://doi.org/10.1016/j.heliyon.2023.e22717
Prisusanti, R. D., Mardikawat, B., Judijanto, L., Majid, D. A., & Saputra, M. H. (2023). Analisis Kompetensi Penggunaan E-Learning, Kesiapan dan Penggunaan Teknologi Digital Mahasiswa. Journal of Vocational, Informatics and Computer Education, 1(2), 93–101.
Rafique, M. A., Hou, Y., Chudhery, M. A. Z., Waheed, M., Zia, T., & Chan, F. (2022). Investigating the impact of pandemic job stress and transformational leadership on innovative work behavior: The mediating and moderating role of knowledge sharing. Journal of Innovation & Knowledge, 7. https://doi.org/10.1016/j.jik.2022.100214
Seclen-Luna, J. P., Alvarez Salazar, J., Cancino, C. A., & Schmitt, V. (2024). The effects of innovations on peruvian companies’ sales: The mediating role of KIBS. Technovation, 129. https://doi.org/10.1016/j.technovation.2023.102877
Sulistiyo, H., Martua, A., Sayuti, S., Mulyana, M., & Ginting, I. T. (2023). Government performance pada kebijakan transformasi digital: Bagaimana transformation capability mempengaruhinya?(Studi empiris di Provinsi Maluku Utara). Jurnal Kebijakan Pemerintahan, 95–113.
Sulistyanto, T. H., Djamil, M., Sutawijaya, A. H., & Nawangsari, L. C. (2021). Business models for cleaning service companies in Jakarta. Academy of Entrepreneurship Journal, 27(5), 1-5.
Sulistyanto, T., Adam, D., Salam, A., & Supriyadi, B. (2024, April). Potential and development of tourism in Purwakarta Regency, West Java: A literature review. In International Conference of Multidisciplinary Cel: Proceeding (Vol. 1, No. 1, pp. 143-151).
Sulistyanto, T. H., Djamil, M., Sutawidjaya, A. H., & Saluy, A. B. (2021, May). Implementation of Knowledge Management to Improve Human Resource Competence in Indonesian Cleaning Service Industry in Digitalization Era. In MICOSS 2020: Proceedings of the 1st MICOSS Mercu Buana International Conference on Social Sciences, MICOSS 2020, September 28-29, 2020, Jakarta, Indonesia (p. 310). European Alliance for Innovation.
Suvanto, H., Niemi, J. K., & Lähdesmäki, M. (2020). Entrepreneurial identity and farmers’ protein crop cultivation choices. Journal of Rural Studies, 75. https://doi.org/10.1016/j.jrurstud.2020.01.022
Widnyani, N. M., Astitiani, N. L. P. S., & Putri, B. C. L. (2021). Penerapan transformasi digital pada UKM selama pandemi Covid-19 di Kota Denpasar. Jurnal Ilmiah Manajemen Dan Bisnis, 6(1), 79–87.
Xie, X., & Wang, M. (2025). Firms’ digital capabilities and green collaborative innovation: The role of green relationship learning. Journal of Innovation & Knowledge, 10. https://doi.org/10.1016/j.jik.2025.100663
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Tri Hadi Sulistyanto, Dewi Puspasari, Indri Putri Utami, Nur Izzati, Budhi Supriyadi (Author)

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
